Shipping Policy

Please allow 2-3 business days for order processing unless otherwise stated on the product page.
Processing time is separate from shipping transit time. Delivery estimates begin after an order has been processed and transferred to the shipping carrier.

Shipping charges and available options are displayed at checkout before payment. Eligible products in our general shipping profile qualify for free U.S. Economy shipping on orders of $100 or more after discounts and before tax.
Products fulfilled by partner suppliers may have separate shipping charges and delivery times, including on orders above $100. Orders containing products from different fulfillment locations may arrive in separate shipments; the total shipping charge is shown at checkout.
For products in our general shipping profile, Economy transit is estimated at 5-8 business days after processing. Supplier delivery times may vary. Please review the product page and checkout options for your order.

When tracking information is available, customers will receive it after their order has shipped.

Delivery times may vary due to destination, carrier operations, weather, holidays, or circumstances outside the control of 5FsNetwork.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you discover an error, please contact us immediately. We will attempt to correct the address if fulfillment has not begun.

Additional shipping charges may apply if a package is returned because of an incorrect or incomplete address supplied by the customer.

If tracking does not show delivery, please contact us so that we can assist with determining the appropriate next steps.

For packages marked as delivered by the carrier but reported missing, customers should first check the delivery location and contact the carrier.

5FsNetwork will provide reasonable assistance when possible, but carrier confirmation of delivery does not automatically guarantee a replacement or refund.